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Prepares and serves a wide range of hot and cold coffee beverages, teas, and specialty drinks according to established recipes and customer preferences.
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Operates espresso machines, grinders, brewers, and other café equipment with precision and care, ensuring consistency and quality in every cup.
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Engages warmly with customers, providing excellent service, answering questions about products, and making personalized recommendations.
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Maintains a clean, organized, and welcoming café environment, including regular cleaning of machines, workstations, and seating areas.
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Manages inventory of coffee beans, milk, syrups, and other ingredients, notifying management of low stock or supply needs.
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Handles cash, credit card transactions, and point-of-sale systems accurately and efficiently during busy service periods.
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Adheres to health, safety, and hygiene standards, including food handling regulations and sanitation procedures.
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Assists in opening and closing duties, including setting up displays, restocking supplies, and securing the café at the end of the shift.
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Participates in training and development programs to learn new recipes, improve techniques, and stay current with industry trends.
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Supports team members during peak hours by multitasking across customer service, beverage preparation, and cleaning tasks.