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Provide detailed guidance to prospective students and their parents regarding academic programs, admission procedures, eligibility criteria, and campus facilities.
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Assist walk-in inquiries, phone calls, and online leads by addressing queries promptly and converting prospects into applicants through effective communication.
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Maintain accurate and up-to-date records of leads, follow-ups, conversions, and admissions using CRM software or institutional databases.
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Conduct campus tours, one-on-one counselling sessions, and admission presentations to promote academic offerings and build a positive institutional image.
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Coordinate with academic departments, finance teams, and administrative staff to ensure smooth enrollment, documentation, and orientation processes.
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Follow up with prospective students through calls, emails, and messages to maintain engagement and encourage timely application submission.
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Participate in admission fairs, school outreach programs, webinars, and promotional events to increase brand visibility and student intake.
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Stay informed about admission cycles, competitive institutions, and industry trends to effectively position the institution in a competitive landscape.
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Contribute to the planning and execution of marketing and outreach strategies in collaboration with the admissions and marketing teams.
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Ensure a welcoming, professional, and student-friendly environment at the admissions office, upholding the institution’s values and service standards.
