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Assist customers by identifying and recommending the correct spare parts and accessories based on their needs and vehicle specifications.
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Provide expert advice on parts availability, compatibility, and pricing to ensure customer satisfaction.
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Process orders, handle inquiries, and coordinate with the warehouse or suppliers to fulfill parts requests efficiently.
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Maintain accurate records of parts sales, inventory levels, and customer transactions using computerized systems.
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Collaborate closely with service and repair teams to support timely parts delivery for maintenance and repairs.
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Stay updated on new products, industry trends, and technical information related to vehicle parts.
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Resolve customer concerns promptly and professionally, ensuring a positive service experience.
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Contribute to inventory management by reporting stock shortages or discrepancies to management.
