-
Monitor and analyze online conversations, trends, and consumer sentiment across social media platforms and digital channels.
-
Use social listening tools to gather insights related to brand perception, competitor activity, and industry trends.
-
Translate raw data into actionable reports and dashboards that inform marketing strategies and business decisions.
-
Identify emerging issues, risks, and opportunities based on public opinion and customer feedback.
-
Collaborate with marketing, communications, and product teams to provide timely insights and support campaign optimization.
-
Track key performance indicators (KPIs) and measure the effectiveness of social campaigns and brand initiatives.
-
Present findings in a clear, visual format for both technical and non-technical stakeholders.
-
Stay updated on evolving tools, platforms, and methodologies in digital analytics and consumer behavior.