Your Contribution:
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Deliver exceptional service and inspire customers through personalized interactions.
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Execute daily store operations with diligence and consistency.
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Help create a customer-focused store culture by embracing adidas values.
Main Responsibilities:
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Greet and engage shoppers, offering help and product knowledge.
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Understand and work towards achieving key store performance metrics (KPIs).
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Uphold the CONNECT-ENGAGE-INSPIRE customer service standards.
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Represent the adidas brand with confidence, creativity, and collaboration.
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Highlight product features, benefits, and unique selling points.
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Assist customers with digital and omnichannel tools for seamless shopping.
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Ensure product displays are always fully stocked and well-maintained.
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Handle transactions efficiently, promoting add-on sales at checkout.
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Minimize losses through effective stock management.
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Maintain store cleanliness and follow visual merchandising standards.
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Share feedback and suggestions to improve store processes.
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Work collaboratively with colleagues and support team performance.
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Stay informed about competition and market trends.
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Complete all relevant training and actively apply new knowledge on the job.
What We’re Looking For:
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Retail experience (1–2 months preferred) in a customer-facing environment.
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Basic communication and math skills.
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Willingness to learn, adapt, and contribute as part of a diverse team.
adidas Culture:
We believe success starts with mindset. Our winning culture is driven by:
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Courage – Take initiative and speak up.
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Ownership – Be proactive and responsible.
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Innovation – Always improve and experiment.
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Teamplay – Collaborate and win as a team.
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Integrity – Uphold our values and ethical standards.