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Monitor and evaluate operational processes to ensure adherence to internal quality standards and regulatory guidelines.
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Conduct audits, inspections, and process reviews to identify areas for improvement and ensure product/service consistency.
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Develop, implement, and maintain quality assurance protocols and standard operating procedures (SOPs).
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Collaborate with cross-functional teams (production, R&D, operations) to resolve quality issues and drive corrective actions.
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Analyze quality data and performance metrics to identify trends and recommend preventative measures.
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Support the documentation, reporting, and investigation of non-conformances and customer complaints.
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Provide training and guidance to staff on quality control procedures and compliance standards.
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Assist in preparing for external audits and certifications by ensuring accurate and up-to-date quality records.
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Continuously evaluate and enhance quality control systems to promote operational excellence.
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Maintain compliance with industry-specific standards such as ISO, GMP, or other relevant regulatory frameworks.
