-
Drive online sales growth by promoting products and services across various digital channels including e-commerce websites, social media, and email campaigns.
-
Engage with potential customers through digital communication tools such as live chat, email, and social media to generate leads and close sales.
-
Develop and maintain strong relationships with customers by understanding their needs and providing tailored solutions.
-
Monitor and analyze online sales performance metrics, website traffic, and customer behavior to identify opportunities for improvement.
-
Collaborate with marketing and product teams to create targeted digital sales campaigns and promotional offers.
-
Manage product listings, pricing, and inventory updates on online sales platforms to ensure accurate and attractive presentations.
-
Respond promptly to customer inquiries, resolve issues, and provide excellent after-sales support to enhance customer satisfaction.
-
Utilize CRM and sales tools to track interactions, manage leads, and follow up on sales opportunities.
-
Stay informed about the latest trends in digital sales, e-commerce technologies, and competitor activities.
-
Participate in training sessions and workshops to continually improve sales techniques and product knowledge.
-
Achieve and exceed individual and team sales targets while maintaining a focus on customer experience.
-
Provide regular reports on sales activities, challenges, and market feedback to management.
