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Manage and grow strategic key accounts within the Cairo region by building strong, long-term client relationships.
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Understand clients’ business needs and objectives to provide tailored solutions and maximize sales opportunities.
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Develop and execute account plans to achieve revenue targets and enhance customer satisfaction.
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Coordinate with internal departments such as marketing, operations, and customer service to deliver seamless support to key clients.
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Negotiate contracts, pricing, and terms to secure profitable deals while maintaining client loyalty.
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Monitor market trends and competitor activities to identify new opportunities and potential risks.
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Provide regular sales forecasts, reports, and analysis to senior management to inform strategic decisions.
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Resolve client issues promptly and effectively, ensuring high levels of customer retention and trust.
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Participate in client meetings, presentations, and industry events to strengthen partnerships and promote company offerings.
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Continuously seek ways to improve account management processes and contribute to overall business growth.