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Lead the functional design, implementation, and support of Microsoft Dynamics 365 Finance & Operations (D365 FnO) modules in alignment with business needs.
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Work closely with business stakeholders to gather, analyze, and document functional requirements across financial and operational domains.
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Configure D365 FnO modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Procurement, and Inventory based on client specifications.
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Collaborate with technical consultants and developers to design integrated solutions and ensure successful data migration, system customization, and testing.
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Conduct fit-gap analysis and develop functional solution design documents for new and existing implementations.
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Provide guidance and best practices on using D365 FnO capabilities to streamline business processes and improve operational efficiency.
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Support users during UAT (User Acceptance Testing), go-live preparation, and post-implementation activities.
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Deliver end-user training and prepare comprehensive documentation to support adoption and system utilization.
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Stay current with product updates, releases, and Microsoft roadmap to ensure clients leverage the latest features and improvements.
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Mentor junior consultants and contribute to knowledge-sharing within the delivery team.